Multimedia Services Coordinator
Job Description
Posting Number
20141930SPosition Title
Multimedia Services CoordinatorLocation
Skyline CollegeDepartment
Academic Support & LT SKY (DEPT)Position Number
2C0324Percentage of Full Time
100%FLSA
Non-Exempt (accrues overtime)Months per Year
12Min Salary
$79,368 (annual)Max Salary
$101,256 (annual)Position Type
Classified PositionsWho We Are
The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on "Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces our commitment to provide quality education and promote life-long learning — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice. We achieve this through broad collaboration among faculty and classified staff, administration, students and community partners.
The College and the District
Skyline College is part of the San Mateo County Community College District and is designated as a Hispanic Serving Institution (HSI), enrolling approximately 16,000 students each academic year. Skyline College has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on Skyline College’s Office of Planning, Research, Innovation, & Effectiveness (PRIE) website.
Who We Want
We value the ability to serve students from a broad range of academic, socioeconomic, cultural, disability, gender identity, sexual orientation, racial and ethnic backgrounds. We prioritize applicants who demonstrate an understanding of the benefits that diversity brings to a professional educational community. The successful candidate will be an equity-minded individual who is committed to collaborating with faculty, classified staff, administration, students and community partners in strengthening the culture of equity and antiracism throughout the District. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping students achieve their educational goals.
The Position
Under direction of the Dean of Academic Support and Learning Technologies, the Multimedia Services Coordinator assists in the planning, coordination, and implementation of such services as support of classroom instructional technology and media equipment/supplies, support of non-classroom media equipment/supplies, fulfillment of audio/visual needs for campus events, coordination of the purchase of instructional technology and media equipment/supplies, design of innovative teaching and learning spaces, creation of documentation to support end-users, and training for users on the selection and use of media equipment/supplies. To guarantee quality of service, the Multimedia Services Coordinator collaborates and coordinates technology installations with the Information Technology Services department. Public contact is extensive and can include faculty, students, staff, other educational institutions, community and business representatives, governmental agencies, and the general public, for the purpose of coordinating services and events. A high degree of independent judgment and creativity is required to adequately represent the college and program and to serve as a technical resource person for the college. Consequences of errors in judgment can be costly in student success, public relations and employee time; however, management controls limit the risk of more serious consequences. The Multimedia Services Coordinator can lead the work of multimedia technicians, student assistants, and other staff as assigned.
Duties and Responsibilities
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
- Exchanges information with faculty, other staff, students, vendors, and contractors regarding the operation, safety procedures, storage, availability, scheduling, delivery, purchase, configuration and setup of instructional media and related equipment
- Confers with faculty and other staff to determine which of the various types of media and/or audio-video equipment is most appropriate for specific presentations and uses
- Collaborates and coordinates with Information Technology Services department to oversee the delivery, set-up, removal, and storage of instructional technology and media equipment/supplies as requested
- Provides first-line technology support and recommends specific equipment and supplies for use in classroom presentations and special events
- Confers with supervisory and other department staff regarding short-term and long-range plans for service improvements
- Attends meetings, workshops, and other events to maintain technical currency and obtain up-to-date vendor and product information
- Drives a motor vehicle to deliver and pick up computer, audio, video, and other equipment and supplies
- Participates in the orientation of new faculty and staff in the use of instructional media equipment and supplies
- Demonstrates the safe handling and use of classroom and media services equipment
- Serves as the primary point of contact for all campus events that require media or audio/visual equipment
- Coordinates the purchasing of instructional technology and media equipment/supplies
- Tracks all purchases from initial request to final installation
- Monitors budget and provides regular updates to division
- Collaborates with the Center for Transformative Teaching & Learning (CTTL) to develop a training program on the use of classroom media technology that includes workshops, documentation and online resources
- Recommends new and innovative solutions for instructional and non-instructional spaces in support of the goals of the division and the college
- Performs other related duties as assigned
Minimum Qualifications
- Associate degree in computer systems, electronics, or a closely related field OR an equivalent combination of education and experience
- Successful work experience of increasing responsibility that has included demonstrated skill in using proper safety procedures and operation of various types of audio-visual, recording, and computer equipment
- Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
- Skill in the use of a variety of software applications to set up and track statistical and other data
- Skill in detailed record keeping
- Demonstrated skill in the safe handling and moving of equipment of moderate to heavy weight
- Strong oral and written communication skills, including giving clear and concise instructions
- A valid California Driver’s license or the ability to obtain a license in the State of California
- Demonstrated skill in working as part of a customer service team
- Ability to maintain regular on-time attendance
Knowledge, Skills and Abilities
- Knowledge of trends, best practices and innovations related to educational media equipment, classroom design and instructional technology
- Knowledge of the installation, configuration, setup, maintenance, and operation of audio-visual, and other educational media equipment
- Knowledge of the safety procedures required to install electronic equipment
- Skill in respectful and sensitive communication with people at various levels within an organization who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
- Skill in oral communication, including giving clear and concise instructions
- Skill in safety procedures related to moving and handling equipment of moderate to heavy weight
- Skill in directing the work of others
- Ability to work effectively as part of a customer service team
Physical Requirements
This classification requires attention to detail; work with computer systems, electronic equipment, audio-visual equipment, and wiring; visual comparison and acuity; manual dexterity; reaching overhead; pushing, pulling; standing for long periods; bending, kneeling, crawling; moving of moderate to heavy equipment; patience, tact, sensitivity and a customer-service attitude; flexibility and adaptability to quick changes; coordination and multi-tasking; working accurately under deadline pressure; and ability to give clear and concise instructions in order to perform the essential functions.
Benefits
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
Open Date
12/20/2024First Review Date
01/10/2025Open Until Filled
YesSpecial Instructions Summary
Required Application Materials
All applicants are required to submit:
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills, and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/
All applicants are required to submit:
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills, and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/
Conditions of Employment
Prior to employment, the selected candidate will be required to complete the following:
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
EEO Statement
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.
Accommodations
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form
Annual Security Report
San Mateo County Community College District’s (SMCCCD) 2024 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2021–2023) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2024 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2024 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures, and resources.
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