Essential Duties and Responsibilities
The Admissions Specialist manages and maintains student records at Laredo College, including but not limited to admissions counseling, admissions verification, admissions processing, and residency determination. This position aids in all areas of enrollment services as needed. The Admissions Specialist assists students and staff with processing and disseminating information and customer service; assistance includes training new staff in the processes
for which the yare responsible. Work necessitates strict attention to detail and adherence to state policies and procedures and institutional policies and procedures. This position establishes the tone for a student-centered, technology-based, high-performance culture that values service, quality, productivity, and efficiency. Responsible for assisting prospective and continuing students by managing admissions communications effectively and on time, as well as processing and delivering accurate information to members of the admissions an enrollment management team for file verification, acceptance, and eligibility review. In accordance with FERPA and GLBA regulations, maintains accurate student's admissions records. Counsels and advises students and parents on all aspects of admissions eligibility, as well as student records. Admits and revises admissions folders, makes independent professional judgments and adjustments to student eligibility based on unique student circumstances, processes documents and other associated duties, including appeals for residency, record audits, and enrollment revisions. Assists the Director of Admissions with there view and creation of Admissions communications, and maintenance of office processes and procedures. The Admissions Specialist directly reports to the Director of Admissions.
Characteristic Duties and Responsibilities
1. Responsible for identifying, recruiting, and contributing to the increase of admitted and enrolled student populations. 
2. Counsel students and parents and assist them through the admissions and enrollment process, institutional policies and procedures, academic programs, and support services. 
3. Plans, develops, implements, and evaluates admissions policies and procedures to meet students' needs while supporting the College's enrollment goals. 
4. Facilitates the admissions of new, returning, domestic or international, undergraduate students.
5. Maintains direct contact with assigned students via phone, text, e-mail, etc., and responds to student inbound communication within established timeframes.
6. Admits applicants in accordance with student eligibility and institutional policy.
7. Verifies and audits student records using high school transcripts, verification forms, etc.
8. Constantly reviews student enrollment to determine student status.
9. Decision-making authority to determine student residency status, questionnaires and appeals.
10. Reviews and exercises professional judgement on residency adjustment requests such as In-District, Out-of-District, Out-of- State and Foreign which directly impact tuition revenue.
11. Analyzes data and reviews reports to ensure compliance with state regulations such as Bacterial Meningitis compliance, Texas Success Initiative compliance, Texas Direct Credit Articulation compliance, etc. 
12. Verifies institution accreditation for transfer credentials.
13. Verifies graduation compliance in collaboration with the Office of Financial Aid for Federal funding disbursement. 
14. Assist with developing and maintaining the admissions policy and procedures manual.
15. Coordinates and develops partnerships with other departments on campus to ensure streamlined student-centered processes.
16. Process year-round admissions requests.
17. Resolves student issues, and assists with determining the best possible admissions outcome.
18. Maintains an ongoing understanding of the computer programs and their application to all areas of processing and admissions.
19. Assist administration with ongoing projects.
20. Assists with transferring data from multiple technological platforms, including but not limited to Apply Texas Applications, high school and college/university transcripts, Texas Success Initiative (TSI) scores, and bacterial meningitis records, etc. 
21. Provides in-person or virtual customer service while addressing questions and requests from students, parents, or guardians in writing regarding admissions eligibility. 
22. Tracks notifications to students via postal mail and email. 
23. Collaborates across campus to facilitate the admissions process while participating in on-campus and off-campus outreach events and other designated area projects.
24. Exercises a degree of supervision over the Student Employee staff. 
25. Assists in keeping current with all Texas Higher Education Coordinating Board policy changes. 
26. Performs other duties as assigned.

NOTICE:  Required Documents
To be considered for this position, you are required to upload your resume and unofficial transcript(s).  In addition, if a license or certificate is required for this position, upload proof of your current license/certificate.
Required:

• Associate’s degree from a regionally accredited College or University.
• 0 to 2 years of full-time employment experience at a progressively responsible professional level. 
• 0 to 2 years of full-time employment experience in program and/or project management, data processing or data management.  
• Proficient in Microsoft Office Suite, or Google products for preparing documents, spreadsheets, presentations, and/or reports.
• Driver License required.

• Bachelor’s degree from a regionally accredited College or University.
• Bachelor's degree in Business Administration, Public Administration, Public Policy, Computer Information Systems, Social Behavioral Science or related field.
• •0 to 2 years of experience in a professional setting or closely related field. 
• •0 to 2 years of experience working with database systems, maintaining records, or policy interpretation. 
• •Experience in admissions or a closely related field in Higher Education. 
• •Experience in data management, data accuracy, record maintenance and attention to detail.  
• •Experience with software such as: Ellucian Banner, Soft Docs, CANVA, CASCADE, SCRIBE, etc.  
• Maintains a valid driver’s license and vehicle insurance required to conduct official business when travel is needed.

• Enthusiastic, positive, self-starter, and detail-oriented with strong oral/written communication, interpersonal and marketing skills.
• Strong analytic and decision-making skills; able to respond quickly to unfamiliar situations; above average problem solver and critical thinker.
• Excellent organizational and time-management skills; must be able to effectively organize and maintain large volumes of records. Strong project management skills.
• Ability to initiate professional contact with people to establish rapport.
• Must maintain a strong work ethic with excellent follow-through.
• Self-motivated and able to function independently without extensive direct supervision.
• Detailed-oriented with a focus on achieving optimum results while maintaining high ethical standards and attention to compliance with college policies, mission, and core values.
• Interpret questions, identify problems, read reference manuals, and identify actionable insights from ambiguous and sometimes limited information to propose solutions and process improvements
• Perform data entry and word processing with speed and accuracy without immediate and constant supervision.
• Knowledge and expertise in student technical support skills, i.e., retrieving reports, correspondence operations, and communication products.
• Ability to multi-task, function under pressure, work independently, accept responsibility with limited supervision, manage multiple tasks to completion, and work with frequent interruptions as part of a team environment.
• Willingness to lead through positive influence and take ownership and accountability for actions and decisions.
• Anticipate needs and create a welcoming, diverse, and inclusive environment.
• Highly skilled in the use of Microsoft Office programs. Knowledge of and/or ability to learn Ellucian Banner administrative computing system, Customer Relationship Management (CRM) system, Centralized Application Service (CAS), and ARGOS reporting system, or other similar systems.
• Knowledge of the enrollment process, ie. admissions applications, admissions criteria, recruitment in a college setting, financial aid, college advising, and registration.
• Must be highly flexible and able to work in a fast-paced, high-energy work environment that emphasizes measurable work outcomes.
• Ability to provide excellent customer service in a high-traffic area.

Supervision Exercised
Supervises the Student Staff, Student Employees, and/or Work-Studies. 
Supervision Received
Director of Admissions, Assistant Director of Admissions, AVP of Enrollment Management, VP of Student Success and Enrollment, and College President.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit.  
The employee is occasionally required to stand, walk, stoop, kneel, or crouch.  
The employee must occasionally lift and/or move items weighing up to 50 pounds.   
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Work is performed in a standard office environment.    
Work-inside a well-lighted and air-conditioned area most of the time.  
The noise level in the work environment is usually quiet to moderate.
Safety
Required to work safely and follow safety rules.    
Report unsafe working conditions and behavior.  
Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
Special Conditions
Immediate supervisor may assign other duties.  
May be required to work outside regular working hours, as needed.  
May be required to work at a different college work site or campus as needed.
EEO Statement
In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin. This institution will not enter knowingly into any contractual agreement for services or supplies with any firm failing to follow fair employment practices. 
Foreign Degrees
Foreign degrees require an evaluation for United States equivalency from an approved stated education agency or having membership with the National Association of Credential Evaluation Services (NACES). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the following links to assist you in complying with this requirement. However, you may use any other certified transcript evaluation service. http://tea.texas.gov/Texas_Educators/Certification/Out-of-state_Certification/Foreign_Credential_Evaluation_Services/ http://www.naces.org/members.htm
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. LC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by LC as its discretion to enable individuals with disabilities to perform the essential functions.