Workday Functional Lead: Student Financial Services & Cashiering
Job Description
Position Number:
129791Title:
IT Systems AnalystFunctional Title:
Workday Functional Lead: Student Financial Services & CashieringCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1.00Unit:
VPF-CON-Student Financial Services & CashieringCampus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check.
The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.
The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.
Position Summary/Purpose of Position:
Student Financial Services and Cashiering (SFSC) is seeking a dynamic, highly skilled and experienced professional to join our team as the Workday Functional Lead for the Workday Student Financials domain. This is a full-time permanent position in SFSC.
The Functional Lead is responsible for driving decisions related to design, configuration, and testing of business processes, as well as providing policy recommendations and business requirements for the Workday configuration. This includes tuition and fee assessment, external charges, student billing, third-party billing, student refunds, payment methods (payment plans, ACH, credit card, 529, tuition remission and international), application of payment, collections, 1098-T reporting and outside scholarships.
This position will be a part of the Workday Student implementation team but will retain formal reporting within SFSC. As part of a broader cross-functional implementation team, the Functional Leads will collaborate and coordinate with key Elevate team members to meet program deadlines and deliverables overseen by Elevate Program governance. They will also convey and represent the needs and requirements of their business unit.
This role reports to the Associate Controller, SFSC, and works closely with other Functional Leads, the Student Product Owner, and the Student Financials Analyst. Following the Workday Student implementation the incumbent will serve as a member of the SFSC leadership team and provide support to SFSC staff and department users, evaluate upgrades, operationalize changes, support configurations, lead continuous process improvements, collaborate with DIT, and provide guidance as the Student Financials Workday expert. This position is considered essential and may be required to work at the normal location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of university services.
Responsibility Areas
Responsibility Areas
Learn Workday Student processes & functionality:
Gain expert level knowledge of the Student Financials domain.
Gain expert level knowledge of the Student Financials domain.
Understand and provide current state context to future state designs:
Be a change agent who advocates for change when there are opportunities to improve the current state while meeting UMD policy and operational requirements. Work with SFSC leadership and campus SMEs to understand current state and develop a vision for future state design. Partner with the Analyst(s) to document requirements for integrations within the functional area and outbound data feeds.
Be a change agent who advocates for change when there are opportunities to improve the current state while meeting UMD policy and operational requirements. Work with SFSC leadership and campus SMEs to understand current state and develop a vision for future state design. Partner with the Analyst(s) to document requirements for integrations within the functional area and outbound data feeds.
Facilitate requirements gathering from campus:
Lead campus team(s) in reviewing Workday design options and providing direction. Review and update decision documents. Facilitate discussions to capture needs for process, data, integrations, and reports with campus.
Lead campus team(s) in reviewing Workday design options and providing direction. Review and update decision documents. Facilitate discussions to capture needs for process, data, integrations, and reports with campus.
Drive functional decisions for functional area within the project team:
Partner with Workday consultant/s and Analyst(s) to provide direction and input into the configuration of Workday. Partner with the Security Lead to review and confirm that security roles will meet the functional area and stakeholder needs. Facilitate collaboration across functional areas and stakeholders. Document all decisions and prepare detailed decision recommendation documents.
Partner with Workday consultant/s and Analyst(s) to provide direction and input into the configuration of Workday. Partner with the Security Lead to review and confirm that security roles will meet the functional area and stakeholder needs. Facilitate collaboration across functional areas and stakeholders. Document all decisions and prepare detailed decision recommendation documents.
Validate data for data conversion:
Provide functional perspective for the data conversion mapping sessions about what is needed, why and when. Work with the data conversion team to do data verifications. Provide guidance on data mapping decisions that support functional/business direction.
Provide functional perspective for the data conversion mapping sessions about what is needed, why and when. Work with the data conversion team to do data verifications. Provide guidance on data mapping decisions that support functional/business direction.
Gather, document, and execute test scenarios:
Execute testing scenarios, record results, document defects and re-test scenarios to resolution.
Execute testing scenarios, record results, document defects and re-test scenarios to resolution.
Prepare training materials:
Work with training staff to prepare training materials for SFSC and department users. Conduct training with campus per the training plan.
Work with training staff to prepare training materials for SFSC and department users. Conduct training with campus per the training plan.
Benefits Summary
Top Benefits and Perks:Minimum Qualifications:
Education
- Bachelor’s Degree required.
Experience
- Seven (7) years’ experience with student financials operation in a Higher Education environment or Student Financials ERP implementation experience.
Knowledge, Skills, and Abilities:
- Demonstrated experience leading system or technology implementation initiatives, including project management, team building leadership, and staff supervision.
- Experienced knowledge of federal, State, agency, and university policies, and operational processes and procedures for a university’s student account office.
- Experienced knowledge of payment vendor systems including operations managed by the system such as payment plans, eBills, and payment methods.
- Experienced knowledge of tuition and fee assessment configuration for institutions with complex tuition rates, various academic calendars, tuition differentials and program specific rate to ensure tuition rates are both accurately billed to students and revenue is properly accounted for in the Finance system.
Knowledge, Skills and Abilities
- Demonstrated experience in adapting new technologies.
- Ability to work with campus departments who assess charges or post waivers to the student account system including Resident Life, Dining, Bookstore, Library, International Students and Scholars, Financial Aid, Graduate School, and Human Resources,
- Ability to serve as a team lead and/or work as part of team and with members of other functional/technical teams to identify action items, team member responsibilities, etc.
- Excellent interpersonal skills, including relationship and conflict management.
- Excellent communication skills, both written and verbal. Ability to deliver presentations to a variety of audiences including senior leadership.
- A functional understanding of business process flows, Lucid charts or other equivalent charting tools.
Preferences:
Preferences:
- Master’s Degree.
- Experience implementing or using a modern student information system.
- Experience with large-scale cross-functional technology implementations in an institution of higher education.
- Experience in change management or project management.
- Experience managing relationships with implementation partners.
- Experience analyzing business processes, documenting procedures and developing reports.
- Experience implementing a modern student financials system or extensive experience using UMD’s student information system/student accounts system.
Additional Information:
Target Hiring range $120,000 – $150,000 . The salary range will be commensurate to the experience level of the applicant.
**This position does not provide sponsorship for Visas.
Job Risks
Not Applicable to This PositionPhysical Demands
- Normal office environment to include keyboarding, drafting correspondence, planning/documentation, and notes.
- Able to push, pull, lift, and carry objects up to 25 pounds.
- Ability to travel around campus for meetings and to attend to duties.
- This position requires an on-site presence. May be able to work remotely one day per week.
Posting Date:
09/16/2024Open Until Filled
YesBest Consideration Date
10/07/2024Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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