Assistant Director/ Financial Aid & Scholarships Compliance & Systems
Job Description
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Job Posting Title:
Assistant Director/ Financial Aid & Scholarships Compliance & Systems
Position Type:
Professional / Unclassified
Department:
LSUAM Pres - EM - Rec - FAS - Financial Aid (Jessica Alford Ott (00011479))
Work Location:
1126 Ruffin G. Pleasant Hall
Pay Grade:
Professional
Job Description:
The Assistant Director of Financial Aid & Scholarships Compliance and Systems position within Louisiana State University’s Office of Financial Aid & Scholarships will serve as the project manager and facilitator of student information systems (SIS) including the support of the Financial Aid & Scholarships modules of Workday Student for the Office of Financial Aid & Scholarships. The incumbent serves as the subject matter expert (SME) for financial aid & scholarships within Workday Student and performs all Workday testing and troubleshooting for the Office of Financial Aid & Scholarships. In addition to being the SME, this position is also responsible for overseeing functional updates to the products, including updates related to the Department of Education, regular security reviews for Financial Aid & Scholarships, and coordinating with other functional offices and central IT. This position provides support to Workday Student and other system or student solution implementations. This position reports to the Deputy Director of Financial Aid & Scholarships.
Student Information Systems (60%)
- Serves as the functional lead for all Financial Aid & Scholarships Workday Student functional needs by providing technical guidance and support and by troubleshooting, testing, and prioritizing roadmap enhancements. Supports Workday Student SMEs across functional areas by exploring capabilities and functionality by aligning functional needs to support students. Coordinates with central IT business analyst and change management teams to evolve the system and educate users on product enhancements.
- Supports business process and data reporting needs in coordination with Business Analysts. Partners with functional users, business analysts, and change management experts to build robust student and staff dashboards to support student success and data-informed decision making.
- Collaborates with Deputy Director to develop and build structures that support on-going ad hoc reporting needs.
- Makes recommendations and assists with planning, design, research and implementation of Financial Aid & Scholarships systems, including Mainstay, Blackbaud, Hyland, Adobe Sign, Great Lakes, and other third-party platforms that integrate with SIS. Performs basic project management functions in concert with business analysts and central IT.
Compliance (40%)
- Performs regular audits of verification and ISIR action items in Workday Student to verify that the information is entered correctly based on policy and procedures.
- Performs regular audits of the Return of Title IV funds worksheets in Workday Student to verify that the information is entered correctly to ensure calculations are correct and funding is being returned to appropriate program within the time frame allotted by the Department of Education.
- Performs regular audits of business workflows to ensure product functionality is maximized in conjunction with evolving needs.
- Manages data security for Financial Aid & Scholarships, including validation and audit security groups and domains within Workday Student. Assesses vulnerabilities and mitigates risk. Ensures data quality and integrity.
- Collaborates with Auditor regarding inquiries.
- Collaborates with Department of Education or Servicing agency request related to fraud.
Special projections as assigned (10%)
- Including, but not limited to assigned committees and outreach projects.
- Represent LSU and the Office of Enrollment Management at professional functions and recruiting events.
Required Experience/Qualifications:
- Bachelor’s Degree
- Three years’ experience working in Higher Education
- Meets eligibility to obtain National Student Loan Database System access and must not be in default on student loans
Preferred Experience/Qualifications:
- High level of fluency in Spanish, written and verbal, preferred.
- Knowledge of best practices in financial aid
- Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills
- Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals.
Uniform may be required.
As with all LSU employees, Financial Aid Officers have an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
Additional Job Description:
Special Instructions:
The location of this position is LSU-BR and is not eligible for remote work.
To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.
Please provide resume and transcripts. Official transcripts are required prior to hire. For questions or concerns regarding the status of your application or salary ranges, please contact Jessica Ott at jott@lsu.edu.
Posting Date:
August 8, 2024
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer and SAME Agency:
LSU is designated as a
State As a Model Employer (SAME)
agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (
hr@lsu.edu
).HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email
HR@lsu.edu
. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.*Please mention you saw this ad on Diverse Careers.*